Frequently Asked Questions
Everything you need to know about Sherlock & Pages style and service.
What is the typical shipping time for my order?
Standard shipping usually takes 3 to 5 business days within the continental US. International orders may take 10 to 14 business days depending on the destination and customs processing.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Please ensure the garment is unworn with original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your materials sustainably sourced?
At Sherlock & Pages, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with fair-trade certified factories.
How can I track the status of my delivery?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your package in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.